policies

CANCELLATIONS & REFUND POLICY

You may cancel your participation in The Detox to Retox Retreat presented by DTR Events and Ent. LLC at any time, but please be aware of the following cancellation policy:

It is an extraordinary commitment to bring this one of a kind experience to our guests and, therefore ALL payments are non-refundable, including full payments and installment payments. The ONLY exception to this policy is if Detox to Retox Retreat must be cancelled in its entirety for any reason in which case DTR Events and Ent. LLC will notify all parties via email and provide refund instructions.

Unforeseen situations may present themselves to our guests and for those circumstances, situations and occasions we HIGHLY recommend that you purchase Travel Insurance to cover your assets.

“Each Detox To Retox Retreat is a unique experience. Therefore the cancellation policy may vary slightly from retreat to retreat.  Please be sure to read and review the contract in its entirety upon booking, as that will contain the most relevant and up to date information for each retreat. For more information, contact us.

Our vendor(s) — hotels, guest speakers, excursion companies, etc. — require upfront commitments that we must adhere to. When we offer a package to you we have to ensure, through good-faith payments, that you will attend the events. We want our vendors provide the best experiences possible to our The Retreat guests.

All chargeback notifications received via your bank will be considered cancellation of your Detox to Retox Retreat reservation.  All documentation, including confirmation of receipt all of travel policies & agreement signatures will be provided to the banking institution as confirmation of payment application according to all agreed upon terms. 

Troubles and/or change can happen to anyone, including you, and they often occur when you least anticipate them, forcing you to cancel or interrupt your trip, lose your investment, and incur unplanned expenses. We strongly encourage you to purchase travel insurance to cover unexpected events such as loss of income, medical emergencies for you or someone dear to you before and during the trip, a death in the family, natural disasters, and other unforeseen events. In fairness to our passengers that purchase travel insurance, we strictly abide by the Transfer, Cancellation, and Refund Policy contained herein regardless of personal circumstances or circumstances beyond your control that prevent or delay your participation. Travel insurance may be purchased from a national insurer.  Type “travel insurance” into a search engine. Insurers usually require the purchase of coverage to occur near the date of booking. Some airlines offer travel insurance – please be aware that such insurance rarely covers more than just the air fare; you might still lose your investment in Detox To Retox Retreat package if you take the route.  Again, seriously consider purchasing from a direct travel insurance carrier, which usually covers the entire investment.

You may transfer your reservation to another person subject to the procedures in this paragraph and acceptance by DTR Events and Ent. LLC. Such transfer must be made no later than 30 days prior to the retreat start date. In order to make the transfer, the owner of the reservation must contact Maisha McAllister to obtain a transfer form. The reservation owner completes the transfer, which includes the contact information for the recipient. Maisha McAllister will contact the recipient of the transfer for them to complete a Transfer Acceptance Agreement and a Registration Agreement. There is a $150 transfer fee due at the time of transfer, which may be split in any manner between the transferor and the recipient. The transfer between transferor and recipient may be as a gift or as a sale between the two parties, which will be considered completely independent of Detox to Retox Retreat. Transfers made without the Detox to Retox team’s participation and authorization will not be manifested to the final attendee list and there will be no refund of the ticket price.

Any payment more than fifteen (15) days past due will incur a late payment fee of $50.00. Maisha McAllister may also cancel a reservation if the reservation is two (2) payments delinquent.  Should Maisha McAllister cancel the reservation due to payment issue, the terms of this “Cancellation, and Refund Policy” shall apply.

All retreat prices are quoted and payable in USD.

DTR Events and Ent. LLC are not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.

You must notify us in writing during the process of booking (on your registration form) of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and/or any medical condition. Failure to notify us of any such condition that results in cancellation will have full cancellation fees to the Client.

Some retreats may be unsuitable for you due to age, mobility, disability, pregnancy or physical or mental conditions. It is your responsibility to clear major medical issues with your doctor and with DTR Events and Ent. LLC prior to booking. We may refuse to carry pregnant women over 24 weeks or clients with certain conditions. Run Wild Retreats is not required to provide any special facilities unless it has agreed to do so in writing. We do our best to meet clients’ special requests including dietary restrictions, but such requests do not form part of the booking contract and therefore DTR Events and Ent. LLC  is not liable for not providing these requests. Medical facilities vary from country to country and we makes no representations and gives no warranties in relation to the standard of such treatment.